ERP Administrator (salesforce)

Barrington James; United States; Presencial; USD 80 000 - 110 000; Tempo integral

Resumo da oferta

Barrington James is seeking an experienced Salesforce Administrator to manage and optimize a business-critical CRM environment across functions. You will handle configuration, security, data integrity, and user support to ensure reliable system performance.

In this role you will develop workflow automations, build reports and dashboards, and partner with stakeholders to translate business requirements into technical solutions.

Qualificações

• Bachelor's degree or equivalent professional experience.
• 5+ years of hands-on Salesforce administration experience.
• Active Salesforce certification, such as Administrator, Advanced Administrator, or Platform App Builder.
• Strong understanding of Salesforce configuration, Flow, security, reporting, dashboards, and data management.
• Experience translating business requirements into technical solutions and managing projects through implementation.
• Excellent communication, analytical, organizational, and problem-solving skills.

Responsabilidades

• Oversee daily Salesforce administration, including user management, system configuration, security, and platform maintenance.
• Develop and implement workflow automations, custom objects, and system enhancements to support business needs.
• Identify opportunities to streamline business processes and improve system efficiency.
• Maintain data accuracy, oversee data migrations, and support system integrations.
• Develop and maintain reports and dashboards to provide visibility into business performance and key operational metrics.
• Coordinate system updates, testing, documentation, and release management.
• Collaborate with stakeholders to gather requirements, recommend solutions, and prioritize system improvements.
• Provide technical support and training to users while promoting platform adoption and best practices.

Conhecimentos

Salesforce administration

Salesforce configuration

Flow automation

Security & access

Reporting & dashboards

Data management

Requirements gathering

Formação académica

Bachelor's degree or equivalent

Salesforce certification (Admin/Advanced Admin/Platform App Builder)

Ferramentas

Tableau

CRM Analytics

REST APIs

Apex

Lightning Web Components

Descrição da oferta de emprego

We are seeking an experienced Salesforce Administrator to manage and enhance a business-critical CRM environment. This individual will be responsible for system configuration, process optimization, data management, and user support while partnering with cross-functional teams to improve overall system functionality and efficiency.

Key Responsibilities

• Oversee daily Salesforce administration, including user management, system configuration, security, and platform maintenance.
• Develop and implement workflow automations, custom objects, and system enhancements to support business needs.
• Identify opportunities to streamline business processes and improve system efficiency.
• Maintain data accuracy, oversee data migrations, and support system integrations.
• Develop and maintain reports and dashboards to provide visibility into business performance and key operational metrics.
• Coordinate system updates, testing, documentation, and release management.
• Collaborate with stakeholders to gather requirements, recommend solutions, and prioritize system improvements.
• Provide technical support and training to users while promoting platform adoption and best practices.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 5+ years of hands-on Salesforce administration experience.
• Active Salesforce certification, such as Administrator, Advanced Administrator, or Platform App Builder.
• Strong understanding of Salesforce configuration, Flow, security, reporting, dashboards, and data management.
• Experience translating business requirements into technical solutions and managing projects through implementation.
• Excellent communication, analytical, organizational, and problem-solving skills.

Preferred Qualifications

• Experience with Salesforce-related business applications or workflow management platforms.
• Familiarity with business intelligence and reporting tools such as Tableau or CRM Analytics.
• Exposure to system integrations, REST APIs, Apex, or Lightning Web Components.
• Experience implementing automation or AI-enabled business solutions.
• Background supporting complex, multi-department business environments.