Remote Salesforce Administrator & CRM Analyst

Georgia-Pacific LLC; Atlanta (GA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Health savings accounts

Life insurance

Disability insurance

Retirement plan

Paid time off

Education assistance

Job summary

Georgia-Pacific LLC is seeking a Salesforce Administrator to support the sales team within GP Consumer Products Group (900 users), serving as the Salesforce SME and supporting related applications.

This hybrid/remote role involves collaboration across service, marketing, category management, and pricing teams, with Atlanta-area hybrid out of the Georgia-Pacific headquarters and possible remote arrangements for others.

Qualifications

• Bachelor's degree required.
• 2+ years of experience in business or IT functions.

Responsibilities

• Provide security and administration for Salesforce and other supporting applications.
• Configure custom objects, page layouts, validation rules, and reports/dashboards.
• Design, build, and maintain automation using Salesforce Flow.
• Estimate effort for your own configuration and administration work.
• Coordinate with onshore/offshore development resources on handoffs for work beyond admin configuration.
• Apply database and data-modeling concepts to protect process integrity and data cleanliness.
• Evaluate and implement third-party and Salesforce add-ons based on value and fit.
• Provide user support, troubleshooting, training, and data loads.
• Partner with cross-functional teams to implement process changes and develop metrics to measure their effectiveness.
• Work with stakeholders to understand pain points and outline potential solutions.
• Participation in agile process to communicate priorities, manage backlog and refine user stories.
• Maintain technical documentation.

Skills

Salesforce Administration

Lightning Experience

Data quality

User support

Education

Bachelor's degree

Tools

Sales Cloud

Salesforce AppExchange

Job description

Georgia-Pacific LLC is seeking a Salesforce Administrator to support the sales team within GP Consumer Products Group (900 users), serving as the Salesforce SME and supporting related applications.

This hybrid/remote role involves collaboration across service, marketing, category management, and pricing teams, with Atlanta-area hybrid out of the Georgia-Pacific headquarters and possible remote arrangements for others.