Remote Salesforce Admin & Data Quality Specialist

Techlifecolumbus; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Revel IT is seeking a Salesforce Business Administrator for a remote contractor role. You will support day-to-day Salesforce administration, data integrity, and user enablement across Sales, Success, Ops and Leadership teams.

Core duties include user provisioning, data management, and UAT testing, with emphasis on process improvement and cross-team collaboration. Strong communication and flexible scheduling are essential.

Qualifications

• Salesforce Admin or Salesforce BA certification.
• 7 years’ experience.
• Experience in Data Importing, Salesforce & UAT Testing.
• Experience with Salesforce support tickets.
• Traditional business admin experience and troubleshooting ability.
• Flexible schedule and strong communication with team members.

Responsibilities

• Coordinate new user provisioning and deprovisioning requests in ServiceNow.
• Troubleshoot Level 1 user issues and provide timely Salesforce support; escalate when needed.
• Serve as primary contact for I&S Salesforce system support and administration inquiries.
• Coordinate Salesforce ticket requests with the CRM team.
• Create and maintain user documentation and training materials.
• Perform ongoing data cleanup, validation, and deduplication.
• Support data imports/exports and mass updates with approved tools.
• Maintain territory hierarchies and ownership rules in Salesforce.
• Assist in process improvements and basic Salesforce admin tasks.
• Participate in UAT and post-deployment validation.

Skills

Salesforce administration

Communication

Problem solving

Time management

Team collaboration

Education

Bachelor's degree (nice-to-have)

Tools

Salesforce

ServiceNow

UAT testing

Data import

Ticketing system

Job description

Revel IT is seeking a Salesforce Business Administrator for a remote contractor role. You will support day-to-day Salesforce administration, data integrity, and user enablement across Sales, Success, Ops and Leadership teams.

Core duties include user provisioning, data management, and UAT testing, with emphasis on process improvement and cross-team collaboration. Strong communication and flexible scheduling are essential.