Remote Salesforce Admin & Data Governance Specialist

Revel-IT-1; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

Revel IT is seeking a remote Salesforce Business Administrator to handle day-to-day administration and support of the Salesforce platform, serving as a key partner to I&S Sales, Customer Success, Operations and Leadership teams by ensuring data integrity, user success, system reliability, and adherence to established business processes.

Hours are EST or CST; you will coordinate user provisioning, data governance, ticket management, testing, and documentation while collaborating with the central

Qualifications

• Salesforce Admin or Salesforce BA certification.
• 7+ years experience.
• Experience in Data Importing, Salesforce & UAT Testing.
• Experience with Salesforce support tickets.
• Traditional business admin experience.
• Troubleshooting and lateral thinking.
• Flexible schedule and effective communication.

Responsibilities

• Coordinate new user provisioning and deprovisioning requests using the ServiceNow platform.
• Troubleshoot Level 1 user issues and provide timely Salesforce support.
• Serve as primary contact for I&S Salesforce system support.
• Coordinate Salesforce ticket requests with CRM team.
• Create and maintain user documentation and training materials.
• Perform ongoing data cleanup, validation, deduplication, and maintenance.
• Monitor data quality across accounts, contacts, opportunities, and other objects.
• Audit data integrity and support imports/exports.
• Manage territory alignments and ownership updates.
• Assist in process improvements and documentation.
• Participate in UAT for new functionality and release testing.
• Develop and execute test plans, document results.

Skills

Salesforce cert

7+ years experience

Data importing

UAT testing

Support tickets

Traditional business admin

Troubleshooting

Flexible schedule

Communication skills

Education

Bachelor's degree

Tools

ServiceNow

Job description

Revel IT is seeking a remote Salesforce Business Administrator to handle day-to-day administration and support of the Salesforce platform, serving as a key partner to I&S Sales, Customer Success, Operations and Leadership teams by ensuring data integrity, user success, system reliability, and adherence to established business processes.

Hours are EST or CST; you will coordinate user provisioning, data governance, ticket management, testing, and documentation while collaborating with the central