Remote Sales QA & Admin Coordinator

Hyatt Vacation Ownership; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Hyatt Vacation Ownership is seeking an administrative professional to support guest services in a fast-paced environment. You will handle guest inquiries, maintain records, and assist teammates to ensure seamless service.

Strong communication and organization skills are essential for daily interactions with guests and staff. Open availability for Monday–Friday shifts is required; local residency is preferred.

Qualifications

• High school diploma or GED equivalent.
• At least 1 year of related work experience.
• Open availability to work assigned shifts Monday-Friday; schedules may extend to late evenings.
• Prior administrative experience in a remote or hybrid work environment preferred but not required.

Responsibilities

• Addresses customer needs in a professional, positive, and timely manner.
• Listens and responds to customer questions, concerns, and requests using brand processes.
• Welcomes and acknowledges customers with a friendly greeting and uses their name when possible.
• Thank customers with genuine appreciation and provide a fond farewell.
• Supports co-workers to ensure proper coverage and prompt guest service.
• Enters and locates work-related information using computers and application systems.
• Prepares letters, memos, and other documents using email and Office software.

Skills

Customer Service Orientation

Team Work

Communication

Time Management

Detail Orientation

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Hyatt Vacation Ownership is seeking an administrative professional to support guest services in a fast-paced environment. You will handle guest inquiries, maintain records, and assist teammates to ensure seamless service.

Strong communication and organization skills are essential for daily interactions with guests and staff. Open availability for Monday–Friday shifts is required; local residency is preferred.