Remote Sales Ops Specialist: Systems & Process Optimizer

CIEE; Oregon; Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Time off & parental leave

Gym reimbursement

Employee assistance program

Disability benefits

Floating Fridays

Study Abroad discounts

403(b) retirement plan

Insurance coverage

FSA/HSA

Job summary

CIEE in the United States is seeking a Sales-Operations Coordinator for the Global Navigator High School Study Abroad team. This remote role collaborates with Sales, IT, and cross-functional partners to manage applications, enrollment, billing, and learning platforms, ensuring accurate and timely execution.

The ideal candidate is highly organized, technically proficient, and adept at creating SOPs, training materials, and data reports.

Qualifications

• Bachelor's degree required.
• 2+ years in operations, project coordination, or related fields.
• Strong technical aptitude across software platforms.
• Experience with CRM, LMS, data reporting, or related systems.
• Excellent communication and collaboration skills.

Responsibilities

• Maintain and improve student application and enrollment systems.
• Own operational workflows for the student lifecycle.
• Provide guidance on process requirements and timelines.
• Maintain Canvas learning content and learning resources.
• Develop SOPs, training materials, and operational documentation.
• Generate reports and ensure data integrity across systems.
• Troubleshoot issues with Sales and internal stakeholders.
• Support travel weekends and peak program periods.

Skills

CRM proficiency

Cross-functional collaboration

Analytical thinking

Problem solving

Attention to detail

Communication

Project coordination

Education

Bachelor's degree

Tools

Salesforce

Canvas

Excel

Job description

CIEE in the United States is seeking a Sales-Operations Coordinator for the Global Navigator High School Study Abroad team. This remote role collaborates with Sales, IT, and cross-functional partners to manage applications, enrollment, billing, and learning platforms, ensuring accurate and timely execution.

The ideal candidate is highly organized, technically proficient, and adept at creating SOPs, training materials, and data reports.