Remote Sales Operations Executive - Lead Conversion & CRM

Openkrill; United States; Remote; USD 60,000 - 110,000; Full time

Benefits offered by this job

Fully remote working

40 days paid annual leave

Job summary

Openkrill is seeking a Sales Operations Executive to keep leads moving from first enquiry to booking. The role requires strong sales ability, CRM proficiency, and customer-focused communication in a fully remote environment.

Weekend availability is required, with shifts around Saturday–Tuesday or Wednesday–Sunday. The position offers a negotiable base salary with an OTE, and relies on experience to determine compensation.

Qualifications

• Minimum 2 years’ experience in telesales, lead generation, or direct sales with proven results.
• Professional English communication, both written and spoken.
• Able to work independently from a remote location.
• Weekend availability is required, with shifts around Saturday–Tuesday or Wednesday–Sunday.

Responsibilities

• Manage and prioritise incoming warm leads
• Assess customer requirements and match them with appropriate services
• Assist customers throughout the enquiry-to-booking journey
• Conduct structured follow-ups on open sales opportunities
• Ensure leads are progressed rather than left inactive
• Keep CRM records, customer details and sales activity accurate
• Monitor sales activity and pipeline performance
• Identify potential improvements to the lead conversion process
• Communicate effectively with customers throughout the sales journey
• Consistently achieve individual sales and conversion targets

Skills

Telesales

Lead generation

Direct sales

CRM systems

Customer communication

Attention to detail

Remote work

English communication

Tools

MS Word

MS Excel

MS Outlook

CRM software

Job description

Openkrill is seeking a Sales Operations Executive to keep leads moving from first enquiry to booking. The role requires strong sales ability, CRM proficiency, and customer-focused communication in a fully remote environment.

Weekend availability is required, with shifts around Saturday–Tuesday or Wednesday–Sunday. The position offers a negotiable base salary with an OTE, and relies on experience to determine compensation.