Remote Sales Operations & CRM Specialist

Dartdirectmail; Marietta (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

DART Direct Mail is seeking an experienced Rock Star Sales Administrator to elevate our client communications and support sales in a fast-paced office. You will manage client questions, coordinate with production, and maintain CRM records to help the team sell more efficiently.

Ideal candidates have 2+ years in a similar role, excellent verbal and written communication, and a proven ability to build long-lasting client relationships using Zoho CRM or similar systems.

Qualifications

• Experienced with 2+ years of work history in a similar fast-paced office environment where commitment to great customer service was paramount.
• Excellent in verbal and written communications.
• A people-person who enjoys helping others through strong long-lasting client relationships.
• Very knowledgeable in Zoho CRM or similar CRM software.
• Able to share with management a proven ability to help the team succeed.

Responsibilities

• Be the first contact for current client concerns and notify the appropriate salesperson and update records.
• Be the key liaison between sales and production to communicate questions and needs.
• Assist sales to save time and sell more by processing quotes, agreements, and client communications.
• Support marketing efforts with lead management and follow-up tasks.
• Maintain Zoho CRM records and generate reports for sales and production.

Skills

Zoho CRM

Customer service

Communication skills

Self-starter

Team player

Job description

DART Direct Mail is seeking an experienced Rock Star Sales Administrator to elevate our client communications and support sales in a fast-paced office. You will manage client questions, coordinate with production, and maintain CRM records to help the team sell more efficiently.

Ideal candidates have 2+ years in a similar role, excellent verbal and written communication, and a proven ability to build long-lasting client relationships using Zoho CRM or similar systems.