Remote Sales Operations & Contracting Associate

Athenahealth India; Northern (KY); Hybrid; USD 78,000 - 132,000; Full time

Job summary

athenahealth is seeking a Sales Operations and Contracting Associate to provide timely contract and proposal support while scaling operations. The role focuses on contract lifecycle, revenue validation, and CRM accuracy, with a remote, West Coast-based placement.

Strong collaboration with Sales, Customer Success, Legal, Finance, and Deal Desk is essential to drive accurate agreements and renewals. Ideal candidates will have 2–3 years in contracting or sales operations, proficiency in Salesforce

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 2–3 years of experience in contracting, sales operations, or a related operations role.
• Proficiency with Microsoft Office (Excel preferred).
• Proficiency with Adobe Acrobat.
• Experience with Salesforce required.

Responsibilities

• Create, prepare, and process proposals and contracts, ensuring documents are complete and ready for signature.
• Review contracts for compliance with SOX and SOC1-related requirements and coordinate countersignature processing.
• Calculate and validate Bookings and Annual Revenue Implemented to support accurate revenue recognition.
• Coordinate with internal stakeholders to obtain client-signed contracts and resolve outstanding issues.
• Triage pricing and discount requests; route to Deal Desk and obtain required approvals from Legal, Billing and Finance.
• Maintain CRM data accuracy through daily, weekly, and monthly reviews and reporting.
• Support client repricing, billing initiatives, and termination processing for assigned accounts.
• Manage offboarding activities for assigned clients, ensuring timely completion of required steps.
• Identify and document opportunities to improve productivity and implement process improvements with appropriate automation.
• Learn and apply new AI tools to improve accuracy and efficiency in daily work.

Skills

Contracting

Sales operations

Attention to detail

Communication

SOX/compliance

Education

Bachelor's degree or equivalent

Tools

Salesforce

Excel

Adobe Acrobat

Contract management systems

Job description

athenahealth is seeking a Sales Operations and Contracting Associate to provide timely contract and proposal support while scaling operations. The role focuses on contract lifecycle, revenue validation, and CRM accuracy, with a remote, West Coast-based placement.

Strong collaboration with Sales, Customer Success, Legal, Finance, and Deal Desk is essential to drive accurate agreements and renewals. Ideal candidates will have 2–3 years in contracting or sales operations, proficiency in Salesforce