Remote Sales Compensation Leader — Coach & Strategist

Cornerstone OnDemand; Boston (MA); Remote; USD 120,000 - 180,000; Full time

Job summary

Cornerstone OnDemand is seeking a Sales Compensation Manager to lead and mentor a Sales Compensation Analyst while owning end-to-end compensation for designated teams. This high-visibility role sits at the crossroads of Sales, Finance and Operations, ensuring timely commission cycles and effective tooling administration.

You will independently execute each cycle with guidance, drive process improvements, and support the SPIFF/ICM platform. A strong track record in SaaS sales comp is essential.

Qualifications

• 6+ years in sales compensation administration or related role at a SaaS company.
• 2+ years of people management experience, with a track record of developing a high-performing team.
• Experience in full-cycle sales compensation administration — calculations, crediting, draws, clawbacks and dispute resolution.
• Strong analytical and problem-solving skills with the ability to identify root causes and recommend solutions.
• Hands-on experience administrating a modern ICM tool (SPIFF preferred; Xactly, CaptivateIQ or similar acceptable).
• Familiarity with Salesforce reporting and CRM data.
• Strong Microsoft Excel / Google Sheets skills and a high bar for accuracy and attention to detail.

Responsibilities

• Coach, mentor, and develop a Sales Compensation Analyst through regular feedback, prioritization, and professional development.
• Own the quality and accuracy of commission processing for assigned business units, providing oversight and quality assurance for work completed by the Sales Compensation Analyst.
• Execute monthly and quarterly commission calculations accurately and on schedule.
• Produce commission statements and support monthly close and commission accrual processes in partnership with Finance.
• Identify process improvements that enhance the accuracy, scalability, and efficiency of sales compensation operations, including automation and system enhancements.
• Assist with the administration of the SPIFF incentive compensation management (ICM) platform, including maintaining plan configuration, payee assignments, quotas, and hierarchy management.
• Serve as the first point of contact for commission inquiries - investigating and resolving issues while providing exceptional customer support.
• Independently execute the commission calculation cycle with high-level direction, owning a defined scope and using established approaches to solve well-defined problems.
• Deliver high-quality, well-documented output that others can rely on, and communicate clear, concise updates to stakeholders.
• Gather feedback from payees and validate that solutions address any underlying issue.

Skills

Sales compensation

People management

Analytical thinking

CRM reporting

Excel / Google Sheets

Tools

SPIFF

Xactly

CaptivateIQ

Salesforce

Job description

Cornerstone OnDemand is seeking a Sales Compensation Manager to lead and mentor a Sales Compensation Analyst while owning end-to-end compensation for designated teams. This high-visibility role sits at the crossroads of Sales, Finance and Operations, ensuring timely commission cycles and effective tooling administration.

You will independently execute each cycle with guidance, drive process improvements, and support the SPIFF/ICM platform. A strong track record in SaaS sales comp is essential.