Remote Sales Advisor: Uncapped Commission

Smart Start, Inc.; Parkersburg (WV); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health plan (medical, dental, vision)

401(k) with company match

Birthday & Anniversary bonus

Company discounts

Disability insurance

Work-life balance

Job summary

Smart Start, Inc. is seeking a Sales Program Advisor who will drive revenue growth by managing inbound and outbound Care Center calls, selling Interlock products, and delivering exceptional service to clients nationwide.

This fully remote position comes with equipment provided and a 40-hour work week to support a productive, comfortable setup. You will engage customers with a consultative approach, identify new sales opportunities, build lasting relationships, and maintain detailed CRM records.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in a related field or equivalent professional experience preferred.
• Minimum of 6 months of relevant experience in sales, customer service, or call center environments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software and sales tracking tools.
• Strong verbal and written communication skills with a professional demeanor.
• Excellent attention to detail and ability to multitask with a sense of urgency.
• Bilingual English/Spanish qualifies for additional compensation.

Responsibilities

• Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
• Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism and efficiency.
• Identify and pursue new sales opportunities through networking, referrals, and cold calling.
• Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
• Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
• Collaborate with internal teams and external partners to ensure seamless service delivery and uphold our reputation in the alcohol-monitoring industry.
• Escalate and route issues appropriately while maintaining detailed records in CRM and other systems.
• Gather and manage data across multiple technology platforms and handle documentation using standard office equipment.
• Prepare and deliver compelling sales presentations tailored to client needs.
• Stay informed on industry trends and competitor offerings through market research.
• Adhere to company policies, procedures, and confidentiality standards.
• Provide general Care Center support and perform other duties as assigned.

Skills

Sales experience

CRM software

MS Office

Bilingual EN/ES

Education

High school diploma or equivalent

Bachelor’s degree or equivalent experience

Tools

CRM software

Microsoft Office

Job description

Smart Start, Inc. is seeking a Sales Program Advisor who will drive revenue growth by managing inbound and outbound Care Center calls, selling Interlock products, and delivering exceptional service to clients nationwide.

This fully remote position comes with equipment provided and a 40-hour work week to support a productive, comfortable setup. You will engage customers with a consultative approach, identify new sales opportunities, build lasting relationships, and maintain detailed CRM records.