Remote Sales Advisor (Uncapped Commission)

Smart Start, Inc.; Charlotte (NC); On-site; USD 36,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Uncapped commissions

Performance incentives

Job summary

Smart Start, Inc. is seeking a Sales Program Advisor for a fully remote role. You will manage inbound and outbound calls, promote Interlock products, and deliver exceptional service nationwide.

Expect performance-based commissions and incentives, with a comprehensive benefits package and a 40-hour work week. Ideal candidates have customer-facing sales experience, strong communication skills, and the ability to build lasting client relationships across diverse markets.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in a related field or equivalent professional experience preferred.
• Minimum of 6 months of relevant experience in sales, customer service, or call center environments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software and sales tracking tools.
• Strong verbal and written communication skills with a professional demeanor.
• Excellent attention to detail and ability to multitask with a sense of urgency.
• Adaptable and resourceful in fast-paced, dynamic environments.
• Courteous, confident, and collaborative interpersonal skills.
• Self-awareness and the ability to read and respond to audience needs.
• Understanding of industry trends and competitor offerings is preferred.
• Bilingual proficiency in English and Spanish qualifies for additional compensation.

Responsibilities

• Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
• Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism and efficiency.
• Identify and pursue new sales opportunities through networking, referrals, and cold calling.
• Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
• Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
• Collaborate with internal teams and external partners to ensure seamless service delivery and uphold our reputation in the alcohol-monitoring industry.
• Escalate and route issues appropriately while maintaining detailed records in CRM and other systems.
• Gather and manage data across multiple technology platforms and handle documentation using standard office equipment.
• Prepare and deliver compelling sales presentations tailored to client needs.
• Stay informed on industry trends and competitor offerings through market research.
• Adhere to company policies, procedures, and confidentiality standards.
• Provide general Care Center support and perform other duties as assigned.

Skills

Verbal and written communication

Microsoft Office Suite

CRM software

Bilingual English/Spanish

Education

High school diploma or equivalent

Bachelor’s degree or equivalent experience

Tools

Sales tracking tools

Job description

Smart Start, Inc. is seeking a Sales Program Advisor for a fully remote role. You will manage inbound and outbound calls, promote Interlock products, and deliver exceptional service nationwide.

Expect performance-based commissions and incentives, with a comprehensive benefits package and a 40-hour work week. Ideal candidates have customer-facing sales experience, strong communication skills, and the ability to build lasting client relationships across diverse markets.