Remote Sales Advisor | Uncapped Commissions

Smart Start, Inc.; Petersburg (VA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Uncapped commissions

Health plan

401(k) match

Birthday bonus

Company discounts

Disability insurance

Growth opportunities

Job summary

Smart Start, Inc. is seeking a Sales Program Advisor for a fully remote role. The position focuses on inbound/outbound calls, selling Interlock products, and delivering exceptional service nationwide.

Responsibilities include driving revenue growth, building client relationships, and managing data across multiple platforms. The role emphasizes professional communication, a consultative sales approach, and a commitment to our industry reputation.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in a related field or equivalent professional experience preferred.
• Minimum of 6 months in sales, customer service, or call center environments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software and sales tracking tools.

Responsibilities

• Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
• Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism and efficiency.
• Identify and pursue new sales opportunities through networking, referrals, and cold calling.
• Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
• Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
• Collaborate with internal teams and external partners to ensure seamless service delivery and uphold our reputation in the alcohol-monitoring industry.
• Escalate and route issues appropriately while maintaining detailed records in CRM and other systems.
• Gather and manage data across multiple technology platforms and handle documentation using standard office equipment.
• Prepare and deliver compelling sales presentations tailored to client needs.
• Stay informed on industry trends and competitor offerings through market research.
• Adhere to company policies, procedures, and confidentiality standards.
• Provide general Care Center support and perform other duties as assigned.

Skills

Bilingual in English & Spanish

Consultative sales

Customer service

Telephone skills

CRM software

Microsoft Office

Education

High school diploma or equivalent

Bachelor’s degree or equivalent experience

Tools

CRM software

Microsoft Office

Job description

Smart Start, Inc. is seeking a Sales Program Advisor for a fully remote role. The position focuses on inbound/outbound calls, selling Interlock products, and delivering exceptional service nationwide.

Responsibilities include driving revenue growth, building client relationships, and managing data across multiple platforms. The role emphasizes professional communication, a consultative sales approach, and a commitment to our industry reputation.