Remote Sabre Specialist Travel Consultant

American Express Global Business Travel; New York (NY); Remote; USD 39,000 - 73,000; Full time

Job summary

American Express Global Business Travel is seeking a Travel Consultant to join our remote team serving corporate business clients. You will provide outstanding service, arrange travel, and maintain policy compliance while working in a flexible, inclusive environment.

The role emphasizes Sabre GDS proficiency, proactive needs anticipation, strong communication, and collaboration with teammates to deliver exceptional travel solutions.

Qualifications

• Passion for excellence in client service with proactive anticipation of needs.
• Proven track record in client service delivery as a Travel Consultant.
• Advanced proficiency in Sabre GDS.
• Strong understanding of travel industry dynamics, booking procedures, and supplier relationships.
• Professional communication, both written and verbal.
• Attention to detail and integrity in handling traveler information.
• Ability to resolve issues quickly, independently or with suppliers.
• Teamwork and openness to feedback.

Responsibilities

• Advise and arrange travel for corporate business customers (both individuals and groups).
• Conduct analysis and research on travel options and proactively anticipate traveler needs to sell additional services.
• Arrange and book domestic and international business travel, in a variety of complexity, for air, rail, and accommodations.
• Use various Global Distribution Systems (Sabre).
• Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements.
• Use positive telephone service techniques and act on special customer requests.
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.

Skills

Sabre GDS

Client service

Travel industry knowledge

Communication

Attention to detail

Integrity & data privacy

Teamwork

Tools

Sabre GDS

Job description

American Express Global Business Travel is seeking a Travel Consultant to join our remote team serving corporate business clients. You will provide outstanding service, arrange travel, and maintain policy compliance while working in a flexible, inclusive environment.

The role emphasizes Sabre GDS proficiency, proactive needs anticipation, strong communication, and collaboration with teammates to deliver exceptional travel solutions.