Remote SaaS Technical Solutions Consultant

Rallyware, Inc.; Mountain View, Northern (CA, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

100% remote position

Flexible hours

Dynamic startup culture

Job summary

Rallyware, Inc. is seeking a Technical Solution Consultant to bridge Customer Success, Product, and Engineering.

You will own the technical aspects of customer implementations—from requirements discovery and solution design through planning, coordination, and delivery. You will collaborate with internal teams and customer stakeholders to define implementation approaches, manage timelines, identify risks, and ensure successful delivery of Rallyware solutions.

Qualifications

• 1–2+ years of experience in technical project management within a SaaS environment.
• Excellent written and spoken English.
• Ability to translate business needs into technical requirements.
• Experience working with Product, Engineering, QA, Customer Success, and other cross-functional teams.
• Ability to discuss APIs, data structures, authentication/authorization, and system dependencies.
• Strong project planning and organizational skills; risk management.
• Ability to explain complex technical concepts to non-technical stakeholders.

Responsibilities

• Own technical aspects of customer implementations—from requirements discovery and solution design through planning, coordination, and delivery.
• Develop high-level technical implementation plans with timelines, dependencies, and risks.
• Create and maintain project plans, epics, and tickets in JIRA.
• Coordinate with Engineering, Product, QA, and Customer Success to track progress and dependencies.
• Proactively communicate status, risks, and scope changes to stakeholders.
• Facilitate alignment between technical and business stakeholders throughout implementation.

Skills

Technical project management

English communication

Cross-functional collaboration

Stakeholder management

JIRA familiarity

Tools

JIRA

Job description

Rallyware, Inc. is seeking a Technical Solution Consultant to bridge Customer Success, Product, and Engineering.

You will own the technical aspects of customer implementations—from requirements discovery and solution design through planning, coordination, and delivery. You will collaborate with internal teams and customer stakeholders to define implementation approaches, manage timelines, identify risks, and ensure successful delivery of Rallyware solutions.