Remote SaaS Project Manager for EdTech Deployments

Finalsite; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Finalsite is the partner for K-12 schools, enabling trust, community, and growth in enrollment through a comprehensive platform. This 100% remote role supports U.S.

districts in implementing Finalsite solutions, handling timelines, requirements, and client needs. As a Project Manager, you will build strong client relationships, provide consultative guidance, and collaborate with internal teams to translate goals into actionable plans.

Qualifications

• 3+ years in project management, implementation, professional services, client onboarding, or related roles.
• Proven ability to manage multiple projects with varying complexity, scope, and timelines.
• Strong client-facing communication and interpersonal skills, with the ability to lead conversations, set expectations, and build trusted relationships.
• Comfortable working with numbers and financial concepts relevant to software implementation, such as fees, billing schedules, payments, account balances, credits/refunds, reconciliation, and financial reporting.
• High attention to detail when working with client data, financial information, configuration requirements, and project documentation.

Responsibilities

• Own the project experience from kickoff through launch and transition, guiding schools and districts through Finalsite implementations with clarity and confidence.
• Manage multiple projects simultaneously, balancing scope, timelines, deliverables, client expectations, dependencies, and key project performance metrics.
• Drive project timelines and accountability by proactively managing milestones, identifying risks and roadblocks, and keeping clients and internal stakeholders aligned.
• Serve as a trusted client partner by understanding business goals, leading effective discovery conversations, and translating client needs into clear implementation requirements and actionable plans.
• Coordinate with cross-functional teams and subject matter experts to ensure technical, operational, and business requirements are understood and addressed throughout the project.
• Lead client meetings, implementation discussions, and training sessions while setting clear expectations around scope, responsibilities, deliverables, timelines, and product capabilities.
• Gather and document billing and financial requirements, helping clients understand how configuration decisions may impact their workflows, reporting, and day-to-day operations.
• Develop a working understanding of client operational and financial workflows when relevant to the implementation, including tuition and fees, billing schedules, payments, credits/refunds, financial reporting, and related data requirements.
• Maintain clear project documentation and proactively anticipate client needs, resolve challenges, and support a smooth transition from implementation to ongoing support.

Skills

Project management

Client onboarding

Communication

Analytical thinking

Problem solving

Attention to detail

Independent work

SaaS implementations

Job description

Finalsite is the partner for K-12 schools, enabling trust, community, and growth in enrollment through a comprehensive platform. This 100% remote role supports U.S.

districts in implementing Finalsite solutions, handling timelines, requirements, and client needs. As a Project Manager, you will build strong client relationships, provide consultative guidance, and collaborate with internal teams to translate goals into actionable plans.