Remote SaaS Product Enablement Lead

Zone & Co; United States; Remote; USD 105,000 - 120,000; Full time

Job summary

Zone & Co is seeking a Product Enablement Manager to align product strategy with customer adoption and to create scalable enablement programs across Product, Support, Customer Success and Professional Services. You will own knowledge resources, training materials, onboarding programs, and certification tracks to accelerate value realization.

In this fully remote, global environment, you will drive KPIs, manage multiple initiatives, and champion a customer-first mindset while upholding Zone &

Qualifications

• 5+ years in SaaS product enablement or related field.
• Experience designing and measuring enablement or training programs.
• Ability to translate product concepts into clear content for diverse audiences.

Responsibilities

• Develop and maintain scalable enablement programs aligned with product strategy.
• Partner with Product, Marketing, CS, Support, and Services to drive adoption.
• Create training guides, playbooks, onboarding and certification tracks.
• Track enablement effectiveness using KPIs and drive improvements.

Skills

SaaS product enablement

Cross-functional collaboration

Product marketing

Training program design

Analytics & KPIs

English communication

Education

Bachelor's degree in Business, Marketing, Communications, or related field

Job description

Zone & Co is seeking a Product Enablement Manager to align product strategy with customer adoption and to create scalable enablement programs across Product, Support, Customer Success and Professional Services. You will own knowledge resources, training materials, onboarding programs, and certification tracks to accelerate value realization.

In this fully remote, global environment, you will drive KPIs, manage multiple initiatives, and champion a customer-first mindset while upholding Zone &