Remote SaaS Billing Officer (EMEA)

ROLLER; United States; Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Attractive compensation package and  혂

Category-leading product experience in

Team member Assistance Program

Learning and development budget

Job summary

ROLLER is seeking a Billing Officer to join our global finance team. Based remotely, you will manage accounts receivable for the EMEA region, handle SaaS billing, and ensure timely invoicing and customer service for our international customers.

You'll collaborate with cross-functional teams, align with Salesforce/Chargebee workflows, and support the sales organization by resolving billing inquiries while maintaining accurate financial records.

Qualifications

• 4–5 years of experience in billing or accounts receivable, preferably within a SaaS environment.
• Strong understanding of financial principles and best practices.
• Familiarity with Salesforce or similar CRM systems is required.
• Working knowledge of Chargebee or similar billing platforms is a plus.

Responsibilities

• Provide critical support to the sales team by resolving customer billing inquiries and disputes efficiently.
• Collaborate with the finance team in Australia to ensure seamless financial operations.
• Assist in improving and streamlining billing workflows for efficiency and accuracy.
• Act as the main point of contact for EMEA customers, providing quick and effective resolutions to billing issues.
• Ensure a high level of customer satisfaction by delivering timely and accurate financial support.
• Accurately input and maintain financial data, ensuring up-to-date records for invoicing and payment processing.

Skills

Billing/AR experience

SaaS billing

Customer service

Tools

Salesforce

Chargebee

Job description

ROLLER is seeking a Billing Officer to join our global finance team. Based remotely, you will manage accounts receivable for the EMEA region, handle SaaS billing, and ensure timely invoicing and customer service for our international customers.

You'll collaborate with cross-functional teams, align with Salesforce/Chargebee workflows, and support the sales organization by resolving billing inquiries while maintaining accurate financial records.