Remote SaaS Accounting Implementation Specialist

Premier Global Links LLC; Seattle (WA); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive equity package

Job summary

Premier Global Links LLC in the United States seeks an Accounting Software Implementation Specialist with hands-on bookkeeping to onboard and support small to mid-sized accounting firms. This customer-facing role focuses on helping new clients understand features and realize value during their first 90–100 days.

You will lead onboarding, software implementation, and training sessions; conduct virtual demos; configure workflows; and be the primary contact during implementation.

Qualifications

• 2+ years of full-time professional accounting or bookkeeping experience.
• Strong understanding of accounting workflows and financial processes.
• Excellent communication, organization, and client relationship skills.
• Ability to manage multiple client implementations independently.

Responsibilities

• Lead customer onboarding, software implementation, and training sessions.
• Guide firms through their first 90–100 days as customers.
• Conduct virtual onboarding calls, product demonstrations, and follow-up training.
• Serve as primary contact for customer questions during implementation.
• Help customers configure workflows and adopt accounting software effectively.
• Monitor onboarding progress and support customer retention.
• Document customer feedback and feature requests for internal product teams.

Skills

Onboarding & training

Customer relationships

Virtual training

Account workflows

Tools

Salesforce

Intercom

Slack

QuickBooks

Xero

Job description

Premier Global Links LLC in the United States seeks an Accounting Software Implementation Specialist with hands-on bookkeeping to onboard and support small to mid-sized accounting firms. This customer-facing role focuses on helping new clients understand features and realize value during their first 90–100 days.

You will lead onboarding, software implementation, and training sessions; conduct virtual demos; configure workflows; and be the primary contact during implementation.