Remote SAAS Account Manager – APAC Growth & Success

Irth Solutions; United States; Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health plans including medical, dental

401k with company match

Flexible PTO policy

Work from home stipend

Team events and quarterly gatherings

Columbus, Ohio office snacks & drinks

Job summary

Borealis is seeking an Account Manager to work remotely with our global client portfolio. You will collaborate with Customer Success, Project, Technical and Sales teams to grow relationships and drive business value across client accounts.

You will manage cross-functional activities, analyze adoption, and advise on processes and best practices to maximize product usage and outcomes for clients worldwide.

Qualifications

• Bachelor’s degree in administration (BBA) or any other field deemed pertinent.
• At least 3-4 years of experience in customer success account management or solution consulting role.
• 2-3 years of experience with SAAS or CRM a plus.

Responsibilities

• Develop and maintain a relationship of trust with the clients after the initial sales.
• Deploy account management strategies to reinforce Borealis growth (farming).
• Define growth plans on appointed client portfolio.
• Manage and master the financial aspects of your client portfolio.
• Identify new clients' needs, and convert them into business opportunities.
• Deliver strong business presentations to key stakeholders, often at the executive level.

Skills

Account management

Communication skills

Fluent in English, French andPortuguês

Relationship building

Time management

Education

Bachelor’s degree in administration (BBA)

Tools

CRM software

SaaS platforms

Job description

Borealis is seeking an Account Manager to work remotely with our global client portfolio. You will collaborate with Customer Success, Project, Technical and Sales teams to grow relationships and drive business value across client accounts.

You will manage cross-functional activities, analyze adoption, and advise on processes and best practices to maximize product usage and outcomes for clients worldwide.