Remote RN Training Specialist (Contract)

Sagility; United States; Remote; USD 65,000 - 90,000; Part time

Job summary

Sagility is seeking an RN Trainer (Contract) to support seasonal ramp, delivering classroom and virtual training to new hires and upskilling staff across the US. You will supervise nesting and JIT coaching, ensure client process adherence, and maintain certification and training metrics.

Responsibilities include creating and updating training materials, dashboards, and reports while coordinating with Operations and Quality teams. Strong clinical knowledge and instructional design are essential.

Qualifications

• Strong clinical judgment and case management expertise.
• Ability to ensure readiness to production by validating OJT/nesting performance against client expectations.
• Skilled in coaching, mentoring, and performance feedback, particularly during nesting and JIT phases.
• Knowledge of Medicare and Medicaid program requirements and payer criteria.
• Ability to design and deliver refresher/upskilling modules based on client needs, NPS trends, and Quality opportunities.
• Proficiency in training documentation, reporting, and administrative accuracy.
• Instructional design awareness: able to recommend curriculum enhancements to clients based on learner feedback and performance data.
• Strong communication and presentation skills, with the ability to simplify complex concepts.
• Collaboration and stakeholder management with clients, operations, and quality teams.
• Effective time management and workload prioritization in a fast-paced environment.

Responsibilities

• Facilitate new hire, upskilling, refresher, and ongoing training in classroom and/or virtual environments.
• Deliver just-in-time (JIT) and nesting/OJT support, coaching learners on client processes and expectations in real-world program contexts.
• Complete and maintain certification through the client-led Train-the-Trainer program.
• Prepare and submit training reports, scorecards, nesting dashboards, and certification trackers accurately and on time.
• Maintain training documentation and materials, ensuring alignment with client requirements and program standards.
• Manage training schedules, logistics, and learning resource inventories.
• Monitor learner progress through case simulations, knowledge checks, and performance metrics.
• Provide feedback, coaching, and remediation during nesting/OJT to ensure learners meet clinical and operational standards before production sign-off.
• Partner with Operations and Quality teams to embed client program requirements into training delivery.
• Provide recommendations to clients for curriculum enhancements based on learner feedback, operational performance, and compliance needs.
• Design and deliver refresher and upskilling modules based on client updates, NPS trends, or Quality opportunities.
• Stay current with payer policies, client requirements, and best practices in adult learning.
• Coach and facilitate training in case handling, effective call management, and customer experience performance (including NPS).

Skills

Clinical judgment

Case management

On-the-job training validation

Coaching and feedback

Medicare/Medicaid knowledge

Curriculum design

Training documentation

Instructional design awareness

Communication and presentation

Stakeholder collaboration

Time management

Education

RN

Job description

Sagility is seeking an RN Trainer (Contract) to support seasonal ramp, delivering classroom and virtual training to new hires and upskilling staff across the US. You will supervise nesting and JIT coaching, ensure client process adherence, and maintain certification and training metrics.

Responsibilities include creating and updating training materials, dashboards, and reports while coordinating with Operations and Quality teams. Strong clinical knowledge and instructional design are essential.