Remote RN - Patient Care & Triage Specialist

Carle Health; Champaign (IL); Hybrid; USD 46,000 - 74,000; Full time

Job summary

Carle Health in Champaign, IL is seeking an RN for the Patient Clinical Services team to triage and coordinate care for Primary Care patients via phone and electronic communications. The role emphasizes accurate EMR documentation and adherence to nursing standards.

The position begins with six months of in-office training, then remote work is possible. Requires IN license within 1 year and IL license, with a nursing college diploma.

Qualifications

• Licensed RN in IN within 1 year, per IPLA requirements.
• Licensed RN in IL per IDFPR requirements.
• College Diploma in Nursing.

Responsibilities

• Assists patients via phone/electronic means to determine care needs and schedule appointments.
• Evaluates, documents, and responds to patient questions or concerns.
• Coordinates with Primary Care physicians and nursing staff to meet patient needs.
• Ensures accurate documentation in the electronic medical record and medication reconciliation.
• Provides high level customer service in line with Carle policies.
• Triages patient care concerns and directs to appropriate level of care.
• Supports nursing/clinical teams and mentors new personnel after six-month probation.

Education

College Diploma: Nursing

Job description

Carle Health in Champaign, IL is seeking an RN for the Patient Clinical Services team to triage and coordinate care for Primary Care patients via phone and electronic communications. The role emphasizes accurate EMR documentation and adherence to nursing standards.

The position begins with six months of in-office training, then remote work is possible. Requires IN license within 1 year and IL license, with a nursing college diploma.