Remote RN, Clinical Operations - Telephonic Education

Lumicera; Madison (WI); À distance; USD 70 000 - 90 000; Plein temps

Résumé du poste

Lumicera Health Services is seeking a RN, Clinical Operations to deliver telephonic, patient-centered education and clinical assessments for patients on specialty therapies. This role operates remotely with 2x10-hour shifts weekly (Mon and another weekday), CST hours, and supports adherence, persistence, and outcomes.

You will document activities, collaborate with pharmacists and providers, and ensure regulatory and safety compliance while supporting program goals and patient care needs.

Qualifications

• ADN required; BSN preferred.
• Current, unrestricted RN license in resident state; multi-state compact preferred.
• 2 years of patient-centered care or disease management nursing experience preferred.
• Participate in, adhere to, and support compliance program objectives.
• Ability to interact cooperatively and respectfully with other employees.

Responsabilités

• Conduct clinical assessments and provide disease- and therapy-specific education to patients and caregivers within nursing scope and guidelines.
• Identify and address patient needs related to therapy use, adherence, persistence, adverse effects; triage to pharmacist or notify provider as appropriate.
• Document clinical assessments, interventions, and care coordination in patient records per requirements.
• Support planning, implementation, and maintenance of clinical programs and projects.
• Complete required documentation, including adverse event forms and program-specific forms, per requirements.
• Collaborate with pharmacists, clinical team members, manufacturers, and provider offices to support programs and patient care needs.
• Assist with order creation and setup activities (payment method, copay assistance, order details, shipment coordination).
• Maintain clinical competency in treatments and disease states.
• Ensure compliance with accreditation standards, policies, HIPAA, and regulations.

Connaissances

Nursing experience

Patient education

Clinical assessment

HIPAA compliance

Documentation

Formation

Associate Degree in Nursing (ADN)

Bachelor of Science in Nursing (BSN)

Outils

EMR/EHR systems

Description du poste

Lumicera Health Services is seeking a RN, Clinical Operations to deliver telephonic, patient-centered education and clinical assessments for patients on specialty therapies. This role operates remotely with 2x10-hour shifts weekly (Mon and another weekday), CST hours, and supports adherence, persistence, and outcomes.

You will document activities, collaborate with pharmacists and providers, and ensure regulatory and safety compliance while supporting program goals and patient care needs.