Remote RN Case Manager II - Telephonic Care Coordinator

CVS Health; New York (NY); On-site; USD 59,000 - 62,000; Full time

Job summary

CVS Health is seeking a Nurse Case Manager II to work remotely, coordinating care for dual eligible populations. The role emphasizes telephonic engagement, development of individualized care plans, and collaboration with an interdisciplinary team.

A NY RN license is required and experience with Medicare/Medicaid is preferred. The position offers a 6+ month contract with potential extension, 8am-5pm EST hours, and a focus on regulatory compliance and patient outcomes.

Qualifications

• Must hold active and unrestricted RN licensure in NY.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Ability to work effectively from home with a dedicated space.
• Strong communication and collaboration skills with a care team.
• English-Spanish bilingual skills preferred but not required.

Responsibilities

• Telephonic engagement with members for care coordination (50-75% of day).
• Develop individualized care plans with members and interdisciplinary team.
• Provide disease management education to help reach health goals.
• Document care management activity in the electronic health record.
• Identify barriers to care and coordinate community resources.

Skills

RN license NY

MS Office

Independent thinker

Communication skills

Bilingual English/Spanish

Education

ASN in Nursing

NY RN license

BSN preferred

Tools

Healthcare technology tools

Job description

CVS Health is seeking a Nurse Case Manager II to work remotely, coordinating care for dual eligible populations. The role emphasizes telephonic engagement, development of individualized care plans, and collaboration with an interdisciplinary team.

A NY RN license is required and experience with Medicare/Medicaid is preferred. The position offers a 6+ month contract with potential extension, 8am-5pm EST hours, and a focus on regulatory compliance and patient outcomes.