Remote RN Case Manager – Care Coordination Expert

CVS Health; Mount Prospect (IL); Hybrid; USD 67,000 - 143,000; Full time

Job summary

CVS Health is seeking a Case Management Coordinator in Illinois to support members with complex health needs. The role requires travel around Cook County and surrounding areas (50–75%), completing scheduling, benefits education and care management tasks from a home location.

You will collaborate with clinicians, providers and community partners to improve outcomes and access to services, while maintaining HIPAA compliance and delivering compassionate care.

Qualifications

• Associate degree required; Bachelor's preferred.
• Active and unencumbered RN license in Illinois.
• 3-5 years clinical practical experience.
• Excellent analytical and problem-solving skills.
• Effective communications, organizational, and interpersonal skills.
• Ability to work independently.
• Experience navigating multiple systems (MS Word, Excel, Outlook, PowerPoint) and security protocols.

Responsibilities

• Collaborate to inform the case management process.
• Facilitate appropriate healthcare outcomes for members.
• Assist with appointment scheduling and benefit education.
• Use care management tools and resources to support members.

Skills

Analytical thinking

Communication skills

Independent work

Team collaboration

MS Word

MS Excel

MS Outlook

PowerPoint

Education

Associate's degree

Bachelor's degree

Registered Nurse license (Illinois)

Tools

MS Office 365

Job description

CVS Health is seeking a Case Management Coordinator in Illinois to support members with complex health needs. The role requires travel around Cook County and surrounding areas (50–75%), completing scheduling, benefits education and care management tasks from a home location.

You will collaborate with clinicians, providers and community partners to improve outcomes and access to services, while maintaining HIPAA compliance and delivering compassionate care.