Remote RN Care Management Lead

UnitedHealth Group; United States; Remote; USD 86,000 - 119,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement plan

Paid time off and holidays

Parental and caregiver leave

Job summary

Humana is seeking a Manager, Care Management to lead a telephonic care management team focused on transitional needs and chronic conditions. You will coach associates, monitor performance, and use data to improve member outcomes and operational efficiency.

The role emphasizes talent development, accountability, and alignment with Humana’s broader care management objectives, with occasional travel for training or meetings.

Qualifications

• Active, unrestricted Registered Nurse license with no disciplinary action.
• 5+ years of case management experience.
• 2 years of direct or indirect leadership experience.
• Ability to analyze performance, productivity, quality, audit, documentation, and operational data.

Responsibilities

• Provide day-to-day leadership, direction, coaching, and development for assigned care management associates.
• Establish clear expectations, monitor performance, deliver timely feedback, and document performance conversations.
• Manage associate performance against quality, productivity, compliance, documentation, attendance, behavior, and member outcomes.
• Conduct regular meetings and reviews to support performance and growth.
• Promote an engaged, inclusive team environment and professional development.

Skills

RN license

case management

leadership

data analysis

communication

change management

MS Office

Education

Bachelor’s or Master’s degree in nursing/healthcare administration/business

Tools

Word

Excel

PowerPoint

Teams

Job description

Humana is seeking a Manager, Care Management to lead a telephonic care management team focused on transitional needs and chronic conditions. You will coach associates, monitor performance, and use data to improve member outcomes and operational efficiency.

The role emphasizes talent development, accountability, and alignment with Humana’s broader care management objectives, with occasional travel for training or meetings.