Remote Revenue Operations & CS Specialist

YO AI Labs; Washington (District of Columbia); Remote; USD 90,000 - 120,000; Part time

Job summary

YO AI Labs is seeking an experienced Sales / Revenue / CS Operations expert to optimize CRM-driven workflows in a remote setting. The role centers on configuring CRMs, integrating billing and ticketing tools, and improving data accuracy and reporting across revenue functions.

The ideal candidate has 4+ years in Sales, Revenue, or Customer Success Operations, hands-on CRM experience, and strong communication skills to drive cross-functional improvements. Remote work is supported for this role.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM configuration

Revenue operations

Data reporting

Cross-functional collaboration

Tools

Salesforce

HubSpot

Billing software

Job description

YO AI Labs is seeking an experienced Sales / Revenue / CS Operations expert to optimize CRM-driven workflows in a remote setting. The role centers on configuring CRMs, integrating billing and ticketing tools, and improving data accuracy and reporting across revenue functions.

The ideal candidate has 4+ years in Sales, Revenue, or Customer Success Operations, hands-on CRM experience, and strong communication skills to drive cross-functional improvements. Remote work is supported for this role.