Remote Revenue & CS Operations Specialist

YO AI Labs; Illinois; Remote; USD 83,000 - 152,000; Part time

Job summary

YO AI Labs is seeking a Sales / Revenue / CS Operations Expert to optimize CRM-driven workflows and revenue operations. The role emphasizes data accuracy, reporting, and cross-functional collaboration across sales and customer success teams.

Ideal candidates have hands-on CRM configuration experience and a proven ability to manage multiple revenue tools beyond the CRM, coupled with strong communication and problem-solving skills for remote work environments.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM configuration

Sales/Revenues/CS Ops

Data accuracy

Reporting

Communication

Workflow management

Tools

Salesforce

HubSpot

Job description

YO AI Labs is seeking a Sales / Revenue / CS Operations Expert to optimize CRM-driven workflows and revenue operations. The role emphasizes data accuracy, reporting, and cross-functional collaboration across sales and customer success teams.

Ideal candidates have hands-on CRM configuration experience and a proven ability to manage multiple revenue tools beyond the CRM, coupled with strong communication and problem-solving skills for remote work environments.