Remote Revenue Enablement Specialist

M Files; United States; À distance; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401K matching

PTO

Remote-friendly

Flexible Spending Plan

Résumé du poste

M-Files is seeking a Revenue Operations Specialist to enable our sales teams and partners in the US time zone. You will balance policy, governance and execution from quote to order, collaborating with Sales, Legal and Finance.

This hands-on role emphasizes solving real problems, optimizing CPQ processes, and driving efficiency. Experience in SaaS sales operations and comfort with senior stakeholders is essential.

Qualifications

• Solid experience in sales operations, sales enablement, sales administration, order management or deal desk work, ideally in a SaaS or subscription business.
• A problem solver's mindset: you find solutions, and you also understand how your decision affects the teams and reporting that depend on it downstream.
• A genuine service mindset: you enjoy helping colleagues and partners succeed, and you go the extra mile to find a way forward.
• The confidence to say, "not like this, but here is what we can do". You work as a partner to Sales, and you are comfortable holding the line on policy and following Revenue Operations leadership.
• You own your work, including your mistakes. You raise them early, fix them, and help us learn from them
• A development mindset. You notice inefficiencies and want to fix them, not just work around them
• Strong communication and coaching skills, including the ability to explain a "no" well and to teach others how things work
• Comfort working with senior stakeholders: you can summarize a complex case clearly, ask the right questions and follow up until a decision is made
• Sharp analytical thinking, numerical ability and good Excel skills
• The drive to take initiative and see things through to the end
• Enthusiasm for automation and AI as tools for working smarter
• Fluent English
• Experience with Salesforce, CPQ systems, or Zuora is considered an advantage

Responsabilités

• Enable our sales teams and partners: run training and onboarding, create clear guidance, and keep sales processes and tools easy to understand and use, including CPQ
• Review and approve quotes against our sales policies, using judgment where cases are not black and white
• Prepare and coordinate pricing committee approvals: collect the cases that need a decision, bring together the facts and context, and make sure the committee can decide quickly and with confidence
• Coordinate contract reviews between Sales, Legal and Finance so deals move without surprises
• Support sales and partners through our shared internal ticketing system and solve problems at the root. When something keeps going wrong, find out why and help fix it
• Understand the whole order flow well enough to step in on order processing and booking validation when needed, and make sure every order has all the information it requires
• Support partner funding and incentive programs as the need arises
• Proactively identify and document additional support needs in the sales organization, to reduce admin burden on salespeople and make M-Files a better company to work with for our employees and partners
• Work alongside automation and AI-assisted workflows, and help us improve them in daily use
• Communicate professionally and thoroughly with all internal and external stakeholders, in English

Connaissances

Sales operations

Sales enablement

CPQ

Salesforce

Zuora

Outils

CPQ systems

Salesforce

Zuora

Description du poste

M-Files is seeking a Revenue Operations Specialist to enable our sales teams and partners in the US time zone. You will balance policy, governance and execution from quote to order, collaborating with Sales, Legal and Finance.

This hands-on role emphasizes solving real problems, optimizing CPQ processes, and driving efficiency. Experience in SaaS sales operations and comfort with senior stakeholders is essential.