Remote Revenue Cycle Supervisor, Patient Connection Center

Piedmont Healthcare; United States; Remote; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Piedmont Healthcare is seeking a remote Patient Connection Center leader to supervise and develop staff, ensure accuracy in orders, verify insurance, and obtain authorizations. The role also involves creating estimates and scheduling appointments within a high-volume call center environment.

The ideal candidate has at least 3 years in revenue cycle or contact center settings, with preferred experience in healthcare reimbursement, supervision, and Epic.

Qualifikationen

• High school diploma or GED required.
• 3 years revenue cycle or contact center experience required.
• Healthcare reimbursement experience preferred.
• Supervisory experience preferred.
• Call center experience with high-volume inventory management preferred.
• Previous Epic experience preferred.

Aufgaben

• Provide leadership and oversight for Piedmont Healthcare's Patient Connection Center (PCC).
• Supervise, monitor, coach, and develop PCC employees.
• Oversee tasks such as verifying insurance, creating estimates, obtaining authorizations, and scheduling appointments.

Kenntnisse

Leadership

Coaching

Supervision

Customer service

Process improvement

Ausbildung

GED

Tools

Epic

Jobbeschreibung

Piedmont Healthcare is seeking a remote Patient Connection Center leader to supervise and develop staff, ensure accuracy in orders, verify insurance, and obtain authorizations. The role also involves creating estimates and scheduling appointments within a high-volume call center environment.

The ideal candidate has at least 3 years in revenue cycle or contact center settings, with preferred experience in healthcare reimbursement, supervision, and Epic.