Remote Retirement Communications Strategist

Empower LLC; Greenwood Village (CO); On-site; USD 79,000 - 112,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Tuition reimbursement

Paid time off

Volunteer time

Parental leave & disability benefits

BRGs and inclusive benefits

Job summary

Empower LLC seeks a Strategist Participant Communication to service LMN client relationships and lead multi-channel participant communications strategies. You will manage budgets, coordinate campaigns, and collaborate with retirement education teams to improve participant wellness.

Required a five-year background in retirement communications and strong project management, with travel up to 20%. This role is based in the United States and offers a flexible work environment.

Qualifications

• Bachelor's degree in marketing, business, journalism, communications, finance or relevant field.
• FINRA fingerprinting required.
• Retirement industry experience: typically a minimum five years, including knowledge of defined contribution, defined benefit, non-qualified plans and financial services industry.
• Retirement communications experience; typically a minimum of five years, including experience with required and discretionary communication deliverables.
• Client management experience; typically a minimum of five years, in corporate benefits, communications or marketing.
• Exceptional project management skills.
• Advisor/Intermediary relationship experience and an understanding of their role.
• Strong presentation skills, along with strong written and oral communication skills.
• Competency in Microsoft Office Suite and aptitude to quickly learn other systems/software.
• Knowledge of style guides.
• Strong negotiation and conflict management skills; ability to anticipate and overcome potential objections.
• Adaptable to a fluid work environment and seasonal spikes in workload.
• Understanding of communication budget and expense variables associated with client relationships.

Responsibilities

• The Strategist Participant Communication is a client-facing role that services existing client relationships within the LMN market.
• Participant communications team.
• Incumbent develops, implements, manages and measures the participant communications strategy for Empower's strategic clients in the LMN market.
• Combines financial services acumen with strategic communications, product knowledge, and client management to help improve retirement readiness.
• Ensures client satisfaction while managing client profitability with the entire service team.
• Responsible for accurate and timely communications relating to plan activity and strategic campaigns.
• Guides clients to improve financial education and participant wellness through existing tools.
• Reviews and recommends communication design and delivery strategies while managing a book of business.
• Oversees participant communication budget, deliverables, quality control, timelines, metrics and planning.
• Attends and presents concepts or provides campaign updates during client meetings.
• Explains complex concepts and builds consensus with client contacts.
• Engages Retirement Education Team for employee meetings and presentations.
• Completes the creative brief for complex projects.
• Understands budget for assigned clients and executes initiatives accordingly.
• Coordinates workflow processes to ensure deliverables.
• Manages a book of clients and travels up to 20% of the time.

Skills

Client management

Project management

Presentation skills

Microsoft Office

Negotiation skills

Communication skills

Education

Bachelor's degree in marketing, business, journalism, communications, finance or relevant field

Job description

Empower LLC seeks a Strategist Participant Communication to service LMN client relationships and lead multi-channel participant communications strategies. You will manage budgets, coordinate campaigns, and collaborate with retirement education teams to improve participant wellness.

Required a five-year background in retirement communications and strong project management, with travel up to 20%. This role is based in the United States and offers a flexible work environment.