Remote Retention & Saves Team Supervisor

MaziCTools; United States; Hybrid; USD 60,000 - 80,000; Full time

Job summary

MaziCTools is looking for a Retention/Saves Team Supervisor to enhance customer service in our inside sales department. In this pivotal role, you will coach a diverse team of advisors and work closely with key stakeholders to improve retention strategies.

The ideal candidate will have experience managing teams and a strong background in sales and retention. This position offers the opportunity to contribute significantly to our mission while working in a collaborative environment.

Qualifications

• 1 year of experience in sales and/or retention is required.
• 1 or more years of professional experience managing or leading people is preferred.
• Strong written and verbal communication skills.

Responsibilities

• Supervise and engage a team of advisors across various locations.
• Oversee and report on team’s engagement metrics.
• Meet performance expectations while coaching and developing staff.

Skills

Team management

Sales strategy

Quality & Compliance

Customer Satisfaction

Problem-solving

Education

High School diploma or equivalent

Job description

MaziCTools is looking for a Retention/Saves Team Supervisor to enhance customer service in our inside sales department. In this pivotal role, you will coach a diverse team of advisors and work closely with key stakeholders to improve retention strategies.

The ideal candidate will have experience managing teams and a strong background in sales and retention. This position offers the opportunity to contribute significantly to our mission while working in a collaborative environment.