Remote Retention Specialist (Evenings, Part-Time)

MaziCTools; United States; Remote; USD 1,858,210 - 2,646,541; Part time

Benefits offered by this job

Pay: $16.35 per hour

Bonus pay based on performance

Four weeks of paid training

Job summary

MaziCTools is hiring a Remote Customer Retention Specialist for a part-time evening position. Responsibilities include engaging with policyholders, handling cancellations, and ensuring high customer satisfaction. Ideal candidates should have contact center experience and strong communication skills.

This position offers a pay rate of $16.35 per hour, with additional compensation for bilingual applicants. Training is provided, and a reliable internet connection is essential.

Qualifications

• 1+ years of experience in a high-volume contact center or receptionist role.
• Must be 18 years of age or older.
• Reliable internet connection.

Responsibilities

• Engage in high-volume phone contact with policyholders.
• Handle cancellation requests and provide personalized service.
• Ensure customer satisfaction in every interaction.

Skills

High-volume contact center experience

Strong communication skills

Proficiency in Microsoft Office

Ability to multi-task

Education

High School Diploma or equivalent

Job description

MaziCTools is hiring a Remote Customer Retention Specialist for a part-time evening position. Responsibilities include engaging with policyholders, handling cancellations, and ensuring high customer satisfaction. Ideal candidates should have contact center experience and strong communication skills.

This position offers a pay rate of $16.35 per hour, with additional compensation for bilingual applicants. Training is provided, and a reliable internet connection is essential.