Remote Retail Sales Operations Analyst

Fellowes Brands; Bentonville (AR); Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Annual incentive

Benefits overview available

Job summary

Fellowes Brands, Bentonville, AR, seeks a Walmart Sales Analyst to drive operational support for sales and field execution across multiple customer opportunities. You will manage project tracking, timelines, and documentation while coordinating cross-functional teams and Walmart tools to keep initiatives on track.

Ideal candidates bring Walmart experience, strong project management, Excel and PowerPoint skills, and the ability to learn new tools quickly.

Qualifications

• Experience in sales operations, retail project management, customer operations, category support, field execution, or a related role.
• Walmart experience is highly preferred, including familiarity with Walmart Retail Link, Scintilla, Item 360, or related supplier-facing tools.
• In-depth knowledge of the Walmart Supplier One item setup process, including item creation, maintenance, required data fields, troubleshooting, and resolution of item setup issues.
• Project management skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience building and maintaining trackers, timelines, project plans, status reports, and dashboards.
• Strong Excel skills and comfort working with sales data, POS reports, recap spreadsheets, and operational reporting.
• Proficiency in PowerPoint and ability to prepare clear, polished materials for internal and customer-facing use.
• Strong written and verbal communication skills.
• Experience managing shared drives, document repositories, and collaboration tools such as SharePoint or Google Drive.
• Openness to using AI tools to improve efficiency, including drafting recaps, summarizing data, and automating routine communication.
• Ability to quickly learn new tools, systems, and digital platforms.

Responsibilities

• Manage day-to-day project tracking across customer opportunities, sales initiatives, modular resets, promotional placements, and key follow-ups.
• Coordinate timelines, deliverables, meeting notes, action items, and internal follow-up across sales, marketing, logistics, and other cross-functional teams.
• Build and maintain project trackers, status updates, deadline calendars, dashboards, and organized documentation to keep workstreams on track.
• Serve as a central point of contact for internal coordination, ensuring customer and retailer requests are handled quickly, accurately, and professionally.
• Proactively identify risks, gaps, delays, or outstanding information and follow up with the appropriate team members before issues escalates.
• Support customer-facing deliverables, including meeting preparation, line review materials, presentation support, digital or physical materials, and interaction tracking.
• Lead the Walmart item setup process to ensure all new and existing items are set up accurately and on time. Partner closely with the Customer Operations Analyst to gather required item information, attributes, content, pricing, logistics, and other setup details for entry and maintenance in Walmart Supplier One.
• Manage product sample requests, inventory logs, delivery coordination, timelines, and documentation tied to sell-in meetings, retailer reviews, and new item submissions.
• Support modular recap management by collecting, consolidating, validating, and organizing execution data from internal teams.
• Conduct store visits across key retailers to assess in-store execution and gather competitive insights, including shelf photos, pricing activity, promotional activity, displays, assortment, and competitive products.
• Maintain organized records of customer interactions, modular updates, sample activity, store findings, action items, and competitive intelligence.
• Use digital tools, including AI where appropriate, to improve efficiency, documentation, meeting recaps, communication, and workflow management.

Skills

Sales operations

Retail project management

Customer operations

Walmart experience

Item setup process

Project management

Excel proficiency

PowerPoint

Tools

Walmart Retail Link

Scintilla

Item 360

SharePoint

Google Drive

AI tools

Job description

Fellowes Brands, Bentonville, AR, seeks a Walmart Sales Analyst to drive operational support for sales and field execution across multiple customer opportunities. You will manage project tracking, timelines, and documentation while coordinating cross-functional teams and Walmart tools to keep initiatives on track.

Ideal candidates bring Walmart experience, strong project management, Excel and PowerPoint skills, and the ability to learn new tools quickly.