Remote Retail Operations Lead — Equity & Growth

Snif; New Jersey; Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401K with company match

Paid Parental Leave

Flexible vacation and PTO

Remote/virtual work

Snif product on us

Job summary

Snif is expanding its retail operations presence and seeks a hands-on Retail Operations Manager. You will own retail order execution from receipt to invoicing, coordinate with Procurement, Inventory, Finance, and fulfillment partners, and drive on-time delivery while resolving exceptions.

This role reports to the VP of Operations and supports multiple distribution centers as Snif grows its national retail footprint.

Qualifications

• 3+ years of wholesale order management, retail operations, or customer operations within a consumer products business.
• Experience managing national retailer orders from receipt through delivery and invoicing with cross-team coordination.
• Experience supporting multiple distribution centers and meeting retailer routing and compliance requirements.
• Hands-on experience monitoring EDI transactions and resolving operational errors with providers.

Responsibilities

• Own daily order management across retail channels (Ulta, Ulta International, Amazon, etc.).
• Coordinate with fulfillment providers to meet retailer requirements for order confirmation, routing, labeling, and shipping documents.
• Prepare and submit accurate invoices; reconcile quantities; resolve discrepancies with Finance.
• Own readiness for new retailer/item launches with documented workflows and handoffs across teams.
• Maintain accurate order records and reporting by retailer and distribution center; drive process improvements.

Skills

Wholesale order management

Retail operations

Cross-functional collaboration

Attention to detail

Effective communication

Process improvement

Problem solving

Tools

Excel/Google Sheets

EDI monitoring

ERP systems

Job description

Snif is expanding its retail operations presence and seeks a hands-on Retail Operations Manager. You will own retail order execution from receipt to invoicing, coordinate with Procurement, Inventory, Finance, and fulfillment partners, and drive on-time delivery while resolving exceptions.

This role reports to the VP of Operations and supports multiple distribution centers as Snif grows its national retail footprint.