Remote Retail Experience Pharmacy Technician

SpecialtyRx; Ridgefield Park (NJ); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Experienced Retail Pharmacy Technician, where you'll leverage your customer service skills to provide exceptional support remotely. This role is crucial in ensuring client satisfaction through effective communication and problem resolution. You'll perform various tasks, including managing customer inquiries and clarifying orders, all while working in a dynamic and supportive environment. If you're detail-oriented, organized, and passionate about helping others, this opportunity is perfect for you. Embrace the chance to grow your career in a diverse and inclusive workplace that values your contributions.

Qualifications

• Active NJ Pharmacy Technician License is required.
• Previous pharmacy experience is necessary, LTC experience preferred.

Responsibilities

• Answer phones and respond to orders and customer inquiries.
• Handle and resolve client complaints in a timely manner.

Skills

Customer Service

Attention to Detail

Organizational Skills

Telephone Etiquette

Moderate to Advanced Computer Skills

Education

High School Diploma or Equivalent

Tools

Frameworks / ECM

Job description

Long Term Care Pharmacy is seeking an Experienced Retail Pharmacy Technician with Customer Service skills to join our team Remotely!

We offer a competitive salary and benefits package.

Pharmacy Technician-Customer Service Responsibilities:

1. Perform duties assigned by the Data Entry Manager.
2. Answer phones and respond to orders, re-orders, and general customer inquiries.
3. Handle and resolve client complaints and inquiries in a timely manner.
4. Triage incoming faxes by facility/department and in accordance with cutoff times.
5. Clarify orders as needed.

Pharmacy Technician-Customer Service Requirements:

1. Active NJ Board of Pharmacy, Pharmacy Technician License.
2. Previous experience in pharmacy.
3. LTC pharmacy experience preferred.
4. Knowledge of brand name and generic medications.
5. Strong attention to detail and organizational skills.
6. Moderate to advanced computer skills, required.
7. Great telephone etiquette a must.
8. Frameworks / ECM knowledge a plus.
9. High school diploma or equivalent, required.

EEO Statement: SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.

EO/Minorities/Females/Disabled/Veterans.