Remote Retail Engagement Lead

International Fresh Produce; Oregon; Hybrid; USD 90.000 - 135.000; Vollzeit

Zusammenfassung

International Fresh Produce Association (IFPA) is seeking a Strategic Account Manager to lead relationships with retail members and prospects, drive growth, and optimize engagement across IFPA programs. This remote US-based role focuses on understanding retailer strategies, developing plans, and expanding partnerships through data-driven activation and collaboration with cross-functional teams.

The position emphasizes relationship-building, account planning, and CRM-driven insights to increase

Qualifikationen

• 5+ years in membership, strategic account management, customer success, relationship management, sales, business development, or related field.
• Strong ability to build professional relationships, conduct consultative discovery, develop account plans, and manage pipelines or account portfolios.
• Excellent written, verbal, facilitation, presentation, and analytical communication skills.
• Experience using CRM systems to maintain accurate account, relationship, engagement, and opportunity data.
• Ability to travel as required; knowledge of fresh produce, floral, agriculture, food, or related industries preferred.

Aufgaben

• Manage assigned retail members, prospects, under-engaged retailers, and at-risk accounts.
• Develop account plans identifying key executives and contacts, current value utilization, unmet needs, engagement opportunities, renewal risks, and expansion potential.
• Support qualified prospect conversion, renewal, retention, at-risk recovery, and multi-year opportunities.
• Identify missing retailers and relevant contacts within existing retail member companies.
• Coordinate with portfolio teams to align value delivery and activation across IFPA initiatives.
• Maintain relationship maps, account plans, member intelligence, engagement gaps, opportunities, and risks in CRM.
• Embed retailers across IFPA portfolios, councils, committees, and initiatives.

Jobbeschreibung

International Fresh Produce Association (IFPA) is seeking a Strategic Account Manager to lead relationships with retail members and prospects, drive growth, and optimize engagement across IFPA programs. This remote US-based role focuses on understanding retailer strategies, developing plans, and expanding partnerships through data-driven activation and collaboration with cross-functional teams.

The position emphasizes relationship-building, account planning, and CRM-driven insights to increase