Remote Retail E-commerce Specialist

Placements24; Riverton (UT); Remote; USD 50,000 - 80,000; Full time

Job summary

Placements24 is seeking a skilled Remote Retail E-commerce Specialist to manage and enhance online sales channels. This fully remote role supports our retail presence and drives growth through SEO, SEM, social media, and compelling product listings.

You will oversee website performance, pricing, and inventory synchronization, working with marketing, sales, and IT to achieve business objectives from anywhere.

Qualifications

• Proven experience in e-commerce management and digital marketing.

Responsibilities

• Manage and optimize the company's e-commerce platform, ensuring a seamless user experience.

Skills

E-commerce management

Digital marketing

SEO/SEM

Analytics (GA)

Remote collaboration

Content creation

Inventory coordination

Customer service

Tools

Shopify

Magento

WooCommerce

CRM systems

Google Analytics

Job description

About the Role

Our client is seeking a skilled and driven Remote Retail E-commerce Specialist to manage and enhance their online sales channels. This fully remote position is integral to expanding our digital footprint and maximizing online revenue. You will be responsible for overseeing all aspects of the e-commerce operations, including website management, digital marketing, product listings, and customer experience optimization. The ideal candidate possesses a deep understanding of online retail, strong analytical skills, and a proven track record of driving growth in e-commerce environments. This role requires a self-starter with excellent communication skills, capable of working effectively from anywhere, supporting our retail presence, including operations related to Upington, Northern Cape.

Key Responsibilities

• Manage and optimize the company's e-commerce platform, ensuring a seamless user experience.
• Develop and execute digital marketing strategies to drive traffic and conversions (e.g., SEO, SEM, social media, email marketing).
• Create and manage compelling product listings, including descriptions, images, and pricing.
• Monitor website performance, analyze sales data, and generate reports on key e-commerce metrics.
• Implement strategies to improve conversion rates, average order value, and customer lifetime value.
• Oversee inventory synchronization between online and physical stores.
• Handle online customer inquiries and provide exceptional customer service.
• Stay current with e-commerce trends, tools, and best practices.
• Collaborate with marketing, sales, and IT teams to ensure alignment and achieve business objectives.
• Manage online promotions, discounts, and loyalty programs.

Requirements

• Proven experience in e-commerce management and digital marketing.
• Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and CRM systems.
• Proficiency in SEO, SEM, Google Analytics, and social media marketing.
• Excellent analytical skills with the ability to interpret data and derive actionable insights.
• Strong written and verbal communication skills for effective remote collaboration.
• Self-motivated, highly organized, and able to manage multiple projects simultaneously.
• Experience in product management and content creation for online sales.
• Knowledge of online