Remote E-commerce Platform Manager

Placements24; Willows (CA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Fully remote work

Competitive salary

Professional development opportunities

Job summary

Placements24 is seeking a Remote E-commerce Platform Manager to lead the strategic development and optimization of online sales channels. You will manage the entire platform lifecycle from planning to maintenance, working with marketing, IT, and product teams to deliver a seamless online shopping experience.

The ideal candidate has 6+ years in e-commerce platform management, strong UX/UI knowledge, and experience with Magento, Salesforce Commerce Cloud, or Shopify Plus.

Qualifications

• Bachelor's degree in Computer Science, IT, Marketing or related field.
• Master's degree is a plus.
• 6+ years of experience in e-commerce platform management or digital product management.

Responsibilities

• Oversee the e-commerce platform roadmap and strategic planning.
• Manage day-to-day operations and ensure uptime and performance.
• Collaborate with development teams to implement features and integrations.
• Conduct UX research and drive improvements to customer journey and conversion.
• Monitor performance metrics and optimize site speed and engagement.
• Liaise with marketing for alignments with campaigns and strategies.
• Provide technical guidance to internal stakeholders.

Skills

UX/UI principles

Agile methodologies

Project management

Digital marketing strategies

Remote collaboration

Education

Bachelor's degree in Computer Science / Information Technology / Marketing or related field

Master's degree (preferred)

Tools

Magento

Salesforce Commerce Cloud

Shopify Plus

Job description

About the Role

Our client is seeking a highly skilled and experienced Remote E-commerce Platform Manager to join their progressive team and drive the strategic development and optimization of their online sales channels. This fully remote position requires a leader with a deep understanding of e-commerce technologies, user experience, and digital strategy to ensure our client's platforms are cutting-edge, user-friendly, and effective. You will be responsible for managing the entire lifecycle of the e-commerce platform, from planning and implementation of new features to ongoing maintenance and performance monitoring. As a remote employee, you'll collaborate closely with cross-functional teams, including marketing, IT, and product development, to deliver a seamless online shopping experience. We are looking for an innovative individual with a proven ability to manage complex digital projects and a passion for leveraging technology to achieve business goals in the e-commerce space.

Key Responsibilities

Oversee the strategic planning, development, and execution of the e-commerce platform roadmap. Manage the day-to-day operations of the e-commerce platform, ensuring optimal performance and uptime. Collaborate with development teams to implement new features, functionalities, and integrations. Conduct user experience (UX) research and implement improvements to enhance customer journey and conversion rates. Monitor platform performance metrics, including site speed, conversion rates, and user engagement, and implement optimizations. Manage relationships with third-party vendors and technology partners. Ensure the platform is secure, compliant with data privacy regulations, and performs optimally across all devices. Work closely with marketing teams to align platform capabilities with promotional campaigns and strategies. Analyze market trends and competitor activities to identify opportunities for platform innovation. Provide technical guidance and support to internal stakeholders regarding platform capabilities.

Requirements

Bachelor's degree in Computer Science, Information Technology, Marketing, or a related field; Master's degree is a plus. Minimum of 6 years of experience in e-commerce platform management, digital product management, or a related role. Proven experience with e-commerce platforms (e.g., Magento, Salesforce Commerce Cloud, Shopify Plus). Strong understanding of web technologies, UX/UI principles, and digital marketing strategies. Experience with Agile development methodologies and project management tools. Excellent analytical, problem-solving, and strategic thinking skills. Strong communication and interpersonal skills, essential for effective remote collaboration. Ability to manage multiple projects simultaneously in a fast-paced environment. Experience with API integrations and headless commerce architectures is highly desirable. A proactive approach to identifying and resolving technical and strategic challenges.

Benefits

• This fully remote position offers the ultimate flexibility in terms of work location within South Africa .
• competitive salary, excellent health insurance, performance bonuses, and ample opportunities for professional development and career advancement.
• generous paid time off, retirement savings plan contributions, and access to cutting-edge professional development resources.

Our client fosters a culture of continuous learning and supports employees in achieving their career aspirations. This role is an exceptional opportunity to shape the future of online retail from the comfort of your home.