Remote Restoration Claims Specialist | Xactimate Pro

The ServiceMaster Company, LLC; Skokie (IL); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Competitive salary

Job summary

ServiceMaster Restoration By Simons in Skokie, IL seeks an experienced Restoration Claims Coordinator / Xactimate Specialist to provide remote claims support for our property damage restoration company. Hands-on Xactimate and Mitigate experience are REQUIRED, with familiarity in XactAnalysis and DASH, plus carrier portals and TPAs.

You will manage claim files from production through insurance review, billing and payment within the required day 10 timeframe.

Qualifications

• Hands-on Xactimate experience — REQUIRED.
• Hands-on Mitigate experience — REQUIRED.
• Familiarity with XactAnalysis.
• Experience with DASH or comparable restoration management software.
• Experience working with insurance carrier portals and/or TPA programs.

Responsibilities

• Manage assigned restoration claim files through production, insurance review, billing and payment within the 10-day timeframe.
• Review each claim for completeness and identify missing information.
• Monitor claims and ensure tasks are completed within deadlines set by company, carrier and TPA.
• Maintain active follow-up to avoid stagnation and document actions.
• Prepare, review and revise Xactimate estimates.
• Submit and manage claim information through XactAnalysis.
• Review and maintain Mitigate documentation.
• Work within DASH and other restoration management platforms.
• Communicate professionally with insurance adjusters and carrier representatives.

Skills

Attention to detail

Time management

Communication

Tools

Xactimate

Mitigate

XactAnalysis

DASH

Job description

ServiceMaster Restoration By Simons in Skokie, IL seeks an experienced Restoration Claims Coordinator / Xactimate Specialist to provide remote claims support for our property damage restoration company. Hands-on Xactimate and Mitigate experience are REQUIRED, with familiarity in XactAnalysis and DASH, plus carrier portals and TPAs.

You will manage claim files from production through insurance review, billing and payment within the required day 10 timeframe.