Remote Itinerary Concierge & Client Coordinator

Triptasticadventures; Baltimore (MD); Remote; Full time

Benefits offered by this job

Flexible schedule

Ongoing training and professional development

Supportive team

Job summary

A remote service company is expanding its team and seeking individuals to assist clients with coordinating various service arrangements. This role demands strong organizational skills, effective communication, and the ability to work independently in a remote environment. Key responsibilities include confirming reservations, responding to inquiries, and maintaining accurate records. Ideal candidates should have excellent English skills and a reliable internet connection. Ongoing training and a supportive team environment are provided.

Qualifications

• Strong written and verbal English communication skills.
• Reliable internet connection is a must.
• Experience in customer service is preferred.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates and service-related inquiries.
• Maintain accurate records and documentation.
• Complete required training.

Skills

Organizational skills

Effective communication

Customer service skills

Tools

Smartphone

Computer

Job description

A remote service company is expanding its team and seeking individuals to assist clients with coordinating various service arrangements. This role demands strong organizational skills, effective communication, and the ability to work independently in a remote environment. Key responsibilities include confirming reservations, responding to inquiries, and maintaining accurate records. Ideal candidates should have excellent English skills and a reliable internet connection. Ongoing training and a supportive team environment are provided.