Remote Reservations & Client Success Coordinator

Triptasticadventures; Madison (WI); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Ongoing training

Supportive team setting

Job summary

A travel coordination company seeks customer-centered individuals for remote positions assisting clients with reservations and services. Ideal candidates will possess strong English communication skills and have reliable internet access. Responsibilities include planning, researching options, and maintaining client records in a supportive team environment. This role offers a flexible schedule and ongoing training.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Reliable internet access and a smartphone (computer recommended).
• Strong customer service skills.

Responsibilities

• Support clients with planning and coordinating customized arrangements.
• Research, compare, and confirm reservation options based on client needs.
• Provide accurate information and thoughtful recommendations.
• Communicate professionally via email and phone.
• Assist with updates, changes, and service-related inquiries.
• Maintain organized and accurate client records.
• Participate in training sessions.

Skills

Customer service skills

Strong written communication

Strong verbal communication

Organizational skills

Job description

A travel coordination company seeks customer-centered individuals for remote positions assisting clients with reservations and services. Ideal candidates will possess strong English communication skills and have reliable internet access. Responsibilities include planning, researching options, and maintaining client records in a supportive team environment. This role offers a flexible schedule and ongoing training.