Remote Reservations & Client Support Specialist

Wanderwell Collective; New York (NY); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote position

Flexible scheduling

Structured training and support

Job summary

Wanderwell Collective is seeking a reliable Reservations & Client Support Coordinator to assist with reservation coordination and client support in a remote environment. This role focuses on managing scheduling requests, maintaining accurate records, and providing professional support to ensure a smooth and positive client experience.

Ideal candidates are organized, communicative, and comfortable working within established systems and processes, with a strong focus on accuracy and client

Qualifications

• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Ability to work independently in a remote setting.
• Comfortable using computers and learning new systems.
• High attention to detail and accuracy.
• Customer-focused with a professional and dependable approach.

Responsibilities

• Coordinate and support reservation and scheduling requests
• Assist clients with updates, changes, and confirmations
• Maintain accurate records and documentation in internal systems
• Communicate clearly and professionally with clients via email, phone, and messaging tools
• Follow established workflows, procedures, and timelines
• Provide timely follow-up to support a positive client experience
• Collaborate with internal teams to ensure reservation accuracy and consistency

Skills

Time management

Communication

Remote work

Tech-savvy

Attention to detail

Customer focus

Job description

Wanderwell Collective is seeking a reliable Reservations & Client Support Coordinator to assist with reservation coordination and client support in a remote environment. This role focuses on managing scheduling requests, maintaining accurate records, and providing professional support to ensure a smooth and positive client experience.

Ideal candidates are organized, communicative, and comfortable working within established systems and processes, with a strong focus on accuracy and client