Remote Hotel Reservations Specialist

Wanderwell Collective; Los Angeles (CA); Remote; USD 38,000 - 65,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Training resources

Reservation tools access

Industry resources

Supportive environment

Job summary

Wanderwell Collective is seeking motivated individuals to assist clients with hotel accommodations, reservations, and vacation planning. This fully remote role focuses on researching lodging options, coordinating reservations, and providing personalized support throughout the planning and booking process.

The ideal candidate will have strong communication skills, excellent organization, and enjoy helping others, with training provided to learn reservation systems and industry resources.

Qualifications

• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Comfortable researching information online.
• Able to work independently and manage time.
• Basic computer and internet proficiency.
• Willingness to complete training and learn reservation systems.
• Hospitality or reservations experience helpful but not required.

Responsibilities

• Research hotels, resorts, and options based on client needs.
• Assist clients with availability and booking details.
• Coordinate accommodations and related vacation elements.
• Review reservation information for accuracy.
• Communicate professionally with clients throughout planning.
• Maintain organized client records.
• Use approved reservation platforms and resources.
• Stay informed about properties, destinations, promotions and procedures.
• Provide attentive follow-up and personalized service.

Skills

Communication

Customer service

Organization

Time management

Independence

Research skills

Computer basics

Tools

Reservation platforms

Job description

Wanderwell Collective is seeking motivated individuals to assist clients with hotel accommodations, reservations, and vacation planning. This fully remote role focuses on researching lodging options, coordinating reservations, and providing personalized support throughout the planning and booking process.

The ideal candidate will have strong communication skills, excellent organization, and enjoy helping others, with training provided to learn reservation systems and industry resources.