Remote Reservations & Client Coordination Specialist

RemoteFetch; Philadelphia (Philadelphia County); Remote; USD 45,000 - 65,000; Full time

Job summary

RemoteFetch is seeking a Reservations Support Specialist to handle scheduling coordination and client communications in a fully remote role across the United States. The position emphasizes organization, reliability, and clear updates to clients as bookings move through the process.

You will maintain accurate records, respond to inquiries, and collaborate with internal teams to ensure timely confirmations and changes.

Qualifications

• Strong customer service and communication skills.
• High level of organization and attention to detail.
• Ability to manage multiple tasks in a structured, remote environment.
• Basic computer skills and comfort learning new systems.
• Reliable, professional, and self-motivated.
• Prior experience in reservations, scheduling, customer support, hospitality, or administrative roles is beneficial but not required.

Responsibilities

• Assist with reservation and scheduling requests in accordance with established procedures.
• Communicate with clients to confirm details, provide updates, and answer general inquiries.
• Maintain accurate client records, booking information, and documentation.
• Monitor timelines and ensure confirmations and changes are processed correctly.
• Provide general support to ensure a smooth and positive client experience.
• Follow internal workflows and quality standards to ensure consistency and accuracy.
• Collaborate with internal team members as needed to support daily operations.

Skills

Customer service

Communication

Organization

Remote work

Multi-tasking

Computer basics

Attention to detail

Hospitality experience

Job description

RemoteFetch is seeking a Reservations Support Specialist to handle scheduling coordination and client communications in a fully remote role across the United States. The position emphasizes organization, reliability, and clear updates to clients as bookings move through the process.

You will maintain accurate records, respond to inquiries, and collaborate with internal teams to ensure timely confirmations and changes.