Remote Hotel Reservations Specialist — Planning & Booking

RemoteFetch; Los Angeles (CA); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Training resources

Reservation tools access

Industry resources

Job summary

RemoteFetch is seeking motivated individuals for remote Hotel Reservations Support Specialist roles. You will research lodging options, coordinate reservation details, and provide personalized planning and booking assistance for clients seeking hotels, resorts, and vacation packages.

You will learn reservation systems through provided training, work independently with strong organization, and communicate professionally as you guide clients from inquiry to confirmation while expanding knowledge

Qualifications

• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Comfortable researching and comparing information online.
• Ability to work independently and manage time effectively.
• Basic computer and internet proficiency.

Responsibilities

• Research hotels, resorts, and accommodation options based on client preferences and needs.
• Assist clients with availability, reservation options, and booking details.
• Coordinate accommodations and related vacation components when requested.
• Review reservation information for accuracy prior to confirmation.
• Communicate professionally with clients throughout the planning and booking process.
• Assist with reservation updates, changes, and general questions.
• Maintain organized client and booking records.
• Utilize approved reservation platforms and industry resources.
• Stay informed about properties, destinations, promotions, and booking procedures.
• Provide attentive follow-up and personalized client service.

Skills

Communication

Customer service

Organization

Independent work

Time management

Basic computer skills

Willingness to learn

Tools

Reservation platforms

Job description

RemoteFetch is seeking motivated individuals for remote Hotel Reservations Support Specialist roles. You will research lodging options, coordinate reservation details, and provide personalized planning and booking assistance for clients seeking hotels, resorts, and vacation packages.

You will learn reservation systems through provided training, work independently with strong organization, and communicate professionally as you guide clients from inquiry to confirmation while expanding knowledge