Remote Reservations & Guest Support Specialist

RemoteFetch; Los Angeles (CA); Remote; USD 50,000 - 65,000; Full time

Benefits offered by this job

Remote work flexibility

Structured and supportive work environment

Opportunity to build coordination and guest support skills

Job summary

RemoteFetch is seeking a Reservations & Guest Support Specialist to provide client-facing and administrative support in a remote work environment. You will assist clients with reservation requests, respond to inquiries, and maintain accurate records, ensuring timely communication.

This role requires strong customer service skills and attention to detail. The position offers flexibility in scheduling and the opportunity to build coordination and guest support skills while working fully remote.

Qualifications

• Strong customer service and communication skills.
• High attention to detail and organization.
• Ability to manage multiple tasks in a remote work environment.
• Basic computer proficiency and ability to learn new systems.
• Professional, reliable, and responsive.
• Previous experience in guest services or customer support is helpful.

Responsibilities

• Assist with reservation requests, confirmations, and scheduling updates.
• Respond to guest inquiries via email, phone, and messaging platforms.
• Maintain accurate records and service documentation.
• Monitor timelines to ensure changes and confirmations are processed correctly.
• Provide general guest support to ensure a smooth experience.
• Collaborate with internal team members to support daily operations.

Skills

Strong customer service and communication skills

High attention to detail and organization

Ability to manage multiple tasks in a remote work environment

Basic computer proficiency and ability to learn new systems

Professional, reliable, and responsive

Job description

RemoteFetch is seeking a Reservations & Guest Support Specialist to provide client-facing and administrative support in a remote work environment. You will assist clients with reservation requests, respond to inquiries, and maintain accurate records, ensuring timely communication.

This role requires strong customer service skills and attention to detail. The position offers flexibility in scheduling and the opportunity to build coordination and guest support skills while working fully remote.