Remote Research Assistant — Customer Insight & Support

Cushman & Wakefield; Cary (NC); Hybrid; USD 50,000 - 78,000; Full time

Benefits offered by this job

Learning stipends

Flexible Cary, NC hours

Job summary

Cushman & Wakefield in Cary, NC, is seeking a Research Assistant who can own Customer Service from week one in a remote-friendly setting. If you have about a year of Customer Service experience, the role offers a salary range of $50,000 to $78,000, a remote setup, and a ladder for growth in a supportive environment.

Responsibilities include understanding Cary customers’ needs, sustaining momentum, and executing core Research Assistant duties with precision.

Qualifications

• Practical collaboration skills sharpened in a remote setting.
• Cross-functional ease, from Self-Motivation engineers to Customer Service marketers.
• Equal parts Customer Service depth and Attention to Detail curiosity.
• Fluency in Creativity earned the hard way, not just from a tutorial.
• Professionalism, integrity, and discretion with sensitive information.

Responsibilities

• Read between the lines of what Cary customers actually need
• Keep Cary, NC momentum when the junior pipeline runs thin
• Step in on additional duties that support the wider Cushman & Wakefield mission
• Execute core Research Assistant duties with accuracy and consistency
• Bridge Attention to Detail and Self-Motivation so neither team works in the dark
• Own the follow-through after the general meeting ends

Skills

Collaboration

Cross-functional

Attention to Detail

Creativity

Professionalism

Job description

Cushman & Wakefield in Cary, NC, is seeking a Research Assistant who can own Customer Service from week one in a remote-friendly setting. If you have about a year of Customer Service experience, the role offers a salary range of $50,000 to $78,000, a remote setup, and a ladder for growth in a supportive environment.

Responsibilities include understanding Cary customers’ needs, sustaining momentum, and executing core Research Assistant duties with precision.