Remote Renewals & Data Operations Specialist

Keysight Technologies; Sacramento (CA); On-site; USD 53,000 - 89,000; Full time

Job summary

Keysight Technologies is seeking a Renewals Sales Process Specialist to support the renewals sales organization, focusing on post-sales services for hardware and software. You will work with internal processes, run asset and purchase reports, and contribute to service quotes and customer insights.

Ideal candidates have 2–3 years in Salesforce, Excel, Oracle and MS Office, with strong communication and relationship-building skills, and the ability to collaborate with global teams remotely.

Qualifications

• 2–3 years of experience with Salesforce, Excel, Oracle, and Microsoft Office.
• Ability to manage complex sales processes and systems.
• Strong relationship-building and collaboration skills.

Responsibilities

• Generate service quotes in SalesForce (S&R or Transaction Manager).
• Create reports through Incorta, C360, Tableau and analyze data.
• Provide guidance for the Renewals Services Sales Team and resolve escalations.
• Coordinate with cross-functional teams and assist with training as needed.

Skills

Relationship building

Communication

Project management

Tools

Salesforce

Excel

Oracle

Microsoft Office

Job description

Keysight Technologies is seeking a Renewals Sales Process Specialist to support the renewals sales organization, focusing on post-sales services for hardware and software. You will work with internal processes, run asset and purchase reports, and contribute to service quotes and customer insights.

Ideal candidates have 2–3 years in Salesforce, Excel, Oracle and MS Office, with strong communication and relationship-building skills, and the ability to collaborate with global teams remotely.