Remote Renewal Account Executive – SaaS & Shipping

Pitney Bowes; South Carolina; On-site; USD 60,000 - 75,000; Full time

Job summary

Pitney Bowes is seeking a Renewal Account Executive to drive retention and contribute to ARR goals for the Digital Shipping Solutions team. This remote Inside Sales role targets US-based candidates with EST/CST eligibility and a base of $21.88 per hour plus incentive-based earnings.

The position focuses on upselling across Pitney Bowes solutions, managing a portfolio of accounts, and achieving renewal targets through virtual or phone-based engagements. VISA sponsorship is not available.

Qualifications

• Direct experience interacting with clients in sales capacity.
• Comfortably initiating 40-60 outbound sales calls at a mid-level volume.
• Knowledge of Shipping or Mailing domain, including carrier solutions.
• Strong experience selling SaaS solutions, ideally in eCommerce, warehouse shipping, mailing solutions, or office shipping.
• Proficient with Salesforce CRM tools.
• Demonstrated success in client retention.
• Proven ability to close business over the phone or in virtual environments.
• Excellent written and verbal communication skills.

Responsibilities

• Manage, upgrade, and grow a portfolio of small and mid-sized business or multi-location accounts through proactive 40 - 60 daily outbound calling.
• Generating quotes, closing activities, and processing order information to retain core revenue.
• Present and close renewal opportunities virtually or by phone with existing clients.
• Navigate the requirements and regulations associated with renewal agreements.
• Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce.
• Address and overcome client objections by effectively communicating program benefits, features, and Pitney Bowes’ value proposition.
• Perform additional duties as assigned.

Skills

40-60 outbound calls

SaaS sales

Inside sales

CRM (Salesforce)

client retention

upsell/cross-sell

communication skills

Tools

Salesforce

Job description

Pitney Bowes is seeking a Renewal Account Executive to drive retention and contribute to ARR goals for the Digital Shipping Solutions team. This remote Inside Sales role targets US-based candidates with EST/CST eligibility and a base of $21.88 per hour plus incentive-based earnings.

The position focuses on upselling across Pitney Bowes solutions, managing a portfolio of accounts, and achieving renewal targets through virtual or phone-based engagements. VISA sponsorship is not available.